Quality Assurance Business Partner
North of England Including Scotland Services
Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. Quality Partners will work closely with Regional Managers to provide an effective and pro-active QA service driving our Services towards outstanding quality. This will be achieved through updates, oversight and analysis of the services within the Region for reporting on service compliance. Ongoing analysis and planned quality review visits will identify areas for quality improvement and highlight good practice. From these visits, Quality Partners will produce reports outlining key areas for improvement, collaborate with the service managers in delivering those areas for improvement and in devising ways of working to continuously improve quality. Quality Partners will support the delivery of the quality strategy within the overarching governance frameworks within Brainkind
Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated region; using a range of methodologies assess and identify risk, develop agreed priorities and plan to assess the quality of designated services within Brainkind
Use the agreed structure to monitor the services across the region, visit services and assess the quality of designated services within Brainkind, identifying opportunities for learning and improvement and providing early warning information to the governance framework.
Visit all the designated services to ensure standards are maintained on a schedule to be agreed with the Regional Manager.
Produce timely reports outlining levels of compliance and key areas for managers to focus on following a quality assurance visit.
Provide practical guidance and assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services
Collaborate with the operational managers in devising updated ways of working to improve quality – singly and in an agreed defined group
Gather, evaluate and analyse data relating to quality measures using Datix and other sources across Brainkind with the purpose of improving quality.
Generate intelligence regarding a service to identify assurance and any threats to reaching an outstanding level of quality.
Ensure that any identified risks to the statutory requirements of our services are actively managed in collaboration with the appropriate stakeholders.
Work closely with Regional Managers to develop a pre-visit plan in order to target any specific areas of identified risk to the quality of the service and carry these out on an agreed schedule.
Plan quality review visits in liaison with key stakeholders utilising the intelligence that has been gathered about a service.
Monitor and support the consolidation of change towards an outstanding level of quality
Assess and monitor the delivery of outstanding practice using an objective standards framework and highlight points of risk of this not being achieved
Analyse information regarding incidents in order to learn lessons and share this learning both with the appropriate operational managers and the QA team where appropriate
Drive the use of Quality Improvement Plans to effect positive change through services
Champion the involvement of service users throughout the quality improvement process and maximise service user involvement.
Use the perspectives of service users and their carers to inform the understanding of ‘quality’ across all the organisation’s operational and support services.
Qualification in a quality improvement related field or equivalent skills within another qualification
Level 5 Diploma in Management n or equivalent management experience including quality improvement
Health & Social Care - Professional qualification Nursing/Social Work or allied field.
Ability to analyse complex data and investigate problems to develop a range of solutions
Experience of being Registered Care Home Manager with one of the UK regulators (CQC/CIW/CIS)
Full driving licence and or with the ability to meet the travelling requirements of the post via public transport.
Willing and able to drive to any of our service users around the UK and stay away overnight when required
Willing to visit services including evenings and weekend when agreed
33 Days annual leave per year pro rata
~ Group life assurance.
~ Eye voucher scheme
~ Company Pension
~ Long service and staff awards
We also put a big focus on employee wellbeing and support. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.
Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **
*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.