Overview
Location: Barnoldswick, West Craven Sports Centre
Closing Date: 14/09/2025
REF: P25/08
West Craven Sports Centre, Barnoldswick — 27 hours per week
As the first point of contact, we are looking for someone to work on our reception who is at ease welcoming our customers into the facility and ensuring that their experience with us is a pleasurable one.
Your role will be to provide an efficient reception, sales and administrative support to the centre. You will be proactive in customer sales to support the diverse range of services offered by the Trust. You will need to be a good communicator who thrives on going the extra mile for the customer and excels at delivering outstanding customer service. We are more interested in you as a person rather than whether you have experience in a similar role as a full training package will be offered to the right person.
Responsibilities
Provide reception, sales and administrative support to the centre; act as the first point of contact for customers; promote and sell the centre’s services; deliver high levels of customer service; work with the team to ensure a smooth operation of the facility.
Benefits
We offer a comprehensive package of benefits including:
* Career Average Pension Scheme with Life Insurance
* GenerousHoliday Package which increases with service
* Health and Wellbeing Benefits including discounts from major retailers
* Free Gym Membership to all Pendle Leisure Trust Facilities
* Cyclescheme, free car parking and other benefits
Application Process
To apply, please complete and submit your application form before the closing date. Invites to interview will be sent to the email address provided on your application. If you have not been contacted by the interview date, please assume that you have not been successful.
Closing Date for Applications: 14 September 2025
Interviews: Week commencing 22 September 2025
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
This post is exempt under the provisions of the Rehabilitation of Offenders Act and the successful applicant(s) will be subject to a police and/or other record check, known as a Disclosure to confirm suitability for the post.
Pendle Leisure Trust – an exempt charity with charity number EW94274 and a registered society under the Co-operative and Community Benefit Societies Act 2014 with registration number 29131R.
Application Details
Pendle Leisure Trust is an Equal Opportunities Employer and welcomes applications from all sections of the community.
Need to save your form before submitting? You can save your form midway through completion by following the on-screen prompts when you submit.
Equalities / Diversity Monitoring
Pendle Leisure Trust provides equal opportunities for everyone, regardless of ethnic origin, sex, sexual orientation, age, marital status or disability. This information will be kept strictly confidential.
Notes: This section may include optional demographic questions to help monitor equality of opportunity.
Additional Information
Are you willing to work additional hours and weekends? Yes / No
Have you worked for Pendle Leisure Trust before? Yes / No
If YES, please give details of reason for leaving. Are you related to anyone at Pendle Leisure Trust? Yes / No
If YES, please provide details below.
Disclosures & Checks
DRIVING LICENCE (if applicable to the post): Do you have a Car Driving Licence (Full / Provisional), LGV, PSV? Do you have use of a car?
CRIMINAL CONVICTIONS: Under the Rehabilitation of Offenders Act 1974, you are required to disclose any unspent convictions, cautions and binding orders. Failure to do so may result in disciplinary action or dismissal.
DISCLOSURE: You may be required to be checked by the Disclosure and Barring Service (DBS) for posts involving children or vulnerable adults.
SICKNESS ABSENCE: The Trust may ask for sickness information and may carry out a pre-employment medical questionnaire. Reasonable adjustments may be made for applicants with disabilities.
Availability
Please complete Availability Matrix if applicable to this position: 6.30am - 12 noon; 12 noon - 4:00pm; 4:00pm - 10:00pm (days as applicable).
References
Please provide details of two people who can describe your suitability for this post. One should be your present or last employer unless you have not worked before. Do not include relatives or people with whom you live.
* Reference 1: Full name, address, phone number, email, and capacity in which they know you.
* Reference 2: Full name, address, phone number, email, and capacity in which they know you.
Declaration
Declaration of accuracy and consent to processing information in accordance with Data Protection legislation. I understand that providing false information may disqualify me or result in dismissal if discovered after appointment.
Notes
September 2025 – More job opportunities; REF P25/08.
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