Job role: Support Worker
Service: Park Drive
Hours per week - 36 hours per week
Salary: £12.61 per hour
Location: Whitby, Ellesmere Port, Cheshire
A Day in the Life of a Learning Disability Support Worker
As a Learning Disability Support Worker, no two days are alike much like the diverse individuals we support. Our approach revolves around personcentered planning, tailoring our services to suit the distinct requirements of each person we support. We are deeply committed to working towards positive outcomes for every individual, celebrating even the smallest milestones on their journey to personal growth. As a Support Worker, you'll be equipped with comprehensive training to provide a wide range of assistance, including personal care, behavioural support, fostering independence and confidence, and nurturing positive relationships through effective communication.
A full UK driving licence is essential for this role. As part of your duties, you will be responsible for transporting residents in their disabilityadapted vehicles to appointments, social outings, and other activities. Safe and compassionate driving is a key part of delivering highquality care and support, making this a vital aspect of the position.
Who we're looking for:
People who share and support our vision and values:
Supporting rights, needs, choices & dreams.
Seeing the possibility to make a difference in all that we do.
Being financially responsible and economically sustainable.
Embracing new technology and innovation.
Appreciating every colleague's contribution.
Employee Benefits
As a charity, we do what we can to show our teams that we value them and the lifechanging work they do, so we offer the following:
* Welcome bonus you'll receive £500 as a warm welcome to the team
* Access to training and development, both in house and accredited courses, where we will pay for your qualification and on completion of level 2 or above we will reward you with £150 bonus (as well as £50 for passing care certificate)
* Access to wecare; offering health and wellbeing support including 24/7 access to GP
* Blue Light Card - we'll cover the cost of your card
* Access to discount schemes; including discounted childcare, shopping and access to a range of online training courses
* Night Enhancement all hours worked between 8pm and 8am will carry an additional £1 per hour enhancement. This will be applied whether it is regular contracted hours, bank hours or overtime.
* Free Meals available to all staff who are working 12hour shifts, to help you keep your energy levels up and provide a hot or cold meal should you want it.
* Refer a Friend £200 if you refer a friend to come and work for WCL and they are successful, you will receive a £200 bonus.
* Christmas Enhancement (Double Time) allocated Christmas hours worked will be rewarded with doubletime pay.
* Ongoing investment in new technology including care plan and rota apps, with full training provided!
* Shifts available across a range of services; made available through our online rota system. This could be same day shifts or in the future. Book shifts that fit with your availability, days, nights, weekdays, weeknights, weekends. A range of shifts available, from 3 hour shifts up to 12 hours and sleep in shifts
* Get Paid As You Earn With FlexEarn, you don't have to wait for payday. WCL gives you access to a portion of your earnings as soon as you've worked the hours. It's a great way to stay on top of your finances, cover unexpected costs, or just have a bit more flexibility with your money.
Job Description
Job Title: Support Worker
Responsible to: Service Manager
Responsible for: The People We Support
Our Values
Supporting rights, needs, choices and dreams
Seeing the possibility to make a difference in all that we do
Being financially responsible and economically sustainable
Embracing new technology and innovation
Appreciating every colleague's contribution
Job Summary
To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.
Key Responsibilities
Colleagues
Mentor new colleagues during induction to support high-quality care delivery
Participate in supervision, observation and appraisal processes
Provide effective communication including accurate written reports
Business
Follow WCL financial procedures
Act in line with the organisation's environmental and sustainability principles
The People We Support
Help maintain a caring environment aligned with best practice, guidance and legislative requirements
Contribute to clear and effective communication with all stakeholders
Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)
Seek and share the views and preferences of the people we support
Promote high levels of satisfaction among people we support, families, colleagues and commissioners
Support the Service Manager with complaints and concerns following WCL policy
Maintain positive relationships with families, the community, and external partners
Understand and implement safeguarding procedures
Safeguarding
Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training
Recognise and report safeguarding concerns appropriately
Health and Safety
As an employee, you must:
Take reasonable care of your own and others' health and safety
Cooperate with the employer to ensure compliance with legislation
Avoid misuse of equipment or systems provided for safety
Support the Service Manager in maintaining a safe environment
Data Protection
Respect confidentiality in line with the Data Protection Act 2018 and ISO27001
Use and share information only with authorised people and for authorised purposes
This job description is not exhaustive and may be amended to meet service needs.
Person Specification
Qualifications
Desirable:
A recognised health or social care qualification
Additional relevant training or qualifications
Experience
Essential:
Evidence of wanting to professionally develop
Willingness and ability to learn
Desirable:
Experience supporting people with disabilities, older people, dementia or mental health needs
Experience working as part of a team
Technical Skills
Essential:
Ability to handle basic numerical data, including simple financial information
Ability to use Microsoft Office (Word and Outlook)
Desirable:
Ability to use WCL transport or own transport when required
Personal Qualities
Essential:
Understanding of fairness and valuing diversity
Understanding of safeguarding vulnerable adults and the ability to recognise concerns
Ability to work positively and flexibly as part of a team
Positive values relating to disability, older people, dementia and mental health
Understanding of WCL's key statements and how to demonstrate them
Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs
Good verbal and written communication skills
Ability to listen sensitively
Strong interpersonal skills
Ability to develop and maintain positive relationships with others
Desirable:
Ability to plan, organise and prioritise tasks
Understanding of positive, person-centred support planning
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our prescreening stage, a member of our friendly team will be in touch to guide you through the next steps!
More About We Change Lives
We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community based services.