Account Manager - FM Service Provider - Flagship / Iconic Building - London (City) - Up to £85,000
Are you an Account Manager looking for a fresh challenge?
Do you hold M&E qualifications?
Would you like to work at a flagship / Iconic Building?
Fantastic opportunity to work for an FM Service Provider London. CBW are currently recruiting for an Account Manager to oversee all hard services across an Iconic building located in London. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of a critical and flagship building (Landlord & Tenant). In return the company is offering a competitive package paying up to £85,000 based on experience, further training and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm
Key duties & responsibilities
Report directly to the Operations Director
Manage agreed KPI and SLA's.
Responsible for managing the company's H&S and environmental performance on the contract.
Plan and implement building shutdowns and complex client project works.
Responsible for managing the company's quality procedures on site
Recruitment of any new staff
Responsible for the development of all staff, which will include annual appraisals.
Manage staff absenteeism and be responsible for disciplinary issues
Management of client relationships on a daily basis.
Management of all reports.
Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
Offer technical support to both the client and the engineering team
Responsible for the permit system.
Attend client meetings
Financial understanding/experience (P&L etc)
Requirements
Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
Experience of service delivery across a hard services contract
Previous experience of managing an FM engineering team.
A proven track record in commercial building maintenance
Ability to communicate both verbally and in writing with all levels of staff and clients.
Ability to manage and prioritise a demanding and varying workload.
Excellent communication and customer service skills