We have an exciting opportunity for an Operations Manager to join our team in Minworth/Birmingham. The Operations Manager will plan, direct, and oversee DP World’s operational policies, rules, and goals.
How you will contribute
* Monitor and adhere to site Health & Safety regulations, including equipment use, while meeting company objectives related to safety, quality, delivery, cost, morale, and environment.
* Provide leadership and management direction for all local line and staff personnel, aligned with DP World’s strategic business objectives.
* Advise and train first-line managers and staff on company policies regarding team supervision, customer interactions, and staff relations.
* Support the analysis, maintenance, and communication of records required by law and local authorities.
* Support lean initiatives such as 5S, standardized work, and people involvement.
* Develop and improve operational processes.
* Ensure effective communication and understanding with customers and suppliers.
* Manage internal and external stakeholders.
* Compile data using spreadsheets and prepare presentations.
* Track progress and compile reports.
* Delegate tasks effectively, setting SMART objectives and goals.
* Maintain order and cleanliness in designated areas.
* Handle disciplinary and grievance processes, including investigations and hearings.
* Ensure KPI adherence and continuous improvement.
* Conduct quality and control checks.
What you will bring
* At least five years of experience in leadership roles.
* Excellent leadership skills, integrity, and resolve.
* Understanding of advanced business planning.
* Strong data analysis and performance metrics skills.
* Ability to diagnose problems quickly and anticipate potential issues.
Compensation
DP World offers exciting roles within a growing international organization. We aim to hire and develop the right people, fostering personal growth and self-development in an informal atmosphere. We offer a competitive compensation package.
About DP World
Trade is vital to the global economy, creating opportunities and improving lives worldwide. DP World exists to facilitate better global trade, transforming possibilities for our customers and communities.
With over 103,000 employees across 75 countries, DP World is advancing trade with a seamless, future-ready supply chain.
We are transforming and integrating our ports, marine services, logistics, and technology businesses, uniting global infrastructure with local expertise to deliver efficient supply chain solutions.
We also invest in innovation, from intelligent delivery systems to automated warehouses, leading the sector in disruptive technology to improve global trade efficiency.
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