The Role: Supervisor
Restaurant:Maya Manchester
The Location: 40 Chorlton Street, M1 3HW
The Salary: Competitive salary
Who we are:
MAYA Manchester is a glamorous, three-storey fusion of modern-European brasserie, central cocktail bar, and subterranean lounge, housed within a striking art-decoindustrial warehouse at the corner of Chorlton Street and Canal Street. Our venue transitions seamlessly from daylight dining to DJ-fueled nightlife, offering an immersive dinner plus experience in Manchesters Village
We are looking for an proactive, Supervisor to lead our floor team and support the management team to deliver exceptional service, oversee the smooth day-to-day running of the restaurant.
Perks & Benefits
Competitive salary package
Wagestream
access your pay before payday
28 days holiday
Generous staff discounts on food and drink
Staff meals on duty
Seasonal team parties and staff events
Incentives and bonus opportunities
Ongoing training and development
Pension Scheme
Compassionate leave
Confidential 24/7 mental health support line
The Role
As Supervisor, you will work closely with the Senior management team to coordinate all front-of-house operations. Youll be accountable for service standards, staff training and guest satisfaction ensuring that every shift runs seamlessly and that MAYA continues to set the standard for dining and hospitality in Manchester.
Key Responsibilities
Lead, train, and inspire the FOH team to deliver outstanding guest experiences.
Oversee daily restaurant operations, from reservations and floor plans to service delivery.
Ensure compliance with company policies, licensing laws, health & safety, fire procedures, and food safety regulations.
Maintain detailed knowledge of menus, ingredients, allergens, and dietary requirements.
Manage stock reviews (linen, wines, and supplies) with attention to P&L.
Ensure end-of-day cash-up and reports are accurately completed.
Handle guest feedback and complaints efficiently and professionally.
Monitor service standards through daily briefs, debriefs, and on-shift coaching.
Support the set-up and service of private dining, functions, and in-house events.
Ensure all FOH and guest areas are well maintained and always presented to the highest standard.
Collaborate with the kitchen, bar, events, and reservations teams to ensure seamless service.
Provide cross-departmental support where needed, including assisting bar operations during service and close.
What We're Looking For:
Previous experience as Supervisor in a high-end, high-volume venue.
Strong leadership, motivational, and people-management skills.
Knowledge of reservation systems, POS/till systems, and stock management.
Extensive food & beverage knowledge, including allergens and intolerances.
Organised, decisive, and able to thrive under pressure while maintaining high standards.
Positive, proactive, and solutions-focused with excellent communication skills.
Flexible availability, including evenings, weekends, and holidays.
This is your chance to take the lead in one of Manchesters most dynamic restaurants where dining, nightlife, and unforgettable guest experiences meet.
Apply today and bring your passion for hospitality to MAYA Manchester .
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