Housing Services Administrator Up to £26,000 per annum pro rata Permanent 30 hours per week Shifts: Alternating weekly shift pattern 8.00am - 14.00pm & then the following week 14.00pm - 20.00pm Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Hampshire Lakes, Yateley. Key responsibilities: * Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly. * Handling financial records, assisting with debt management, and ensuring everything stays on track. * Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents. You’re someone who: * Loves working with people and can adapt to different communication styles. * Is confident, proactive, and has excellent problem-solving skills. * Thrives in an organised environment, managing workloads and deadlines like a pro. * Works well independently and as part of a team. * Has some admin or support experience and enjoys delivering great customer service. What We’re Offering: * Full training and support to set you up for success. * A chance to contribute to a high-quality housing service that makes a difference for residents. * Opportunities to grow, including stepping up to deputise for your manager when needed