Medical Receptionist – Join Our Exceptional Team at Swingbridge Surgery
This isn’t your ordinary reception job. At Swingbridge Surgery, you’ll be the friendly face our patients see first—and a vital part of keeping our practice running smoothly behind the scenes. If you’re organised, proactive, and enjoy variety, this role could be perfect for you. We're looking for a part-time receptionist to work 23.5 hours per week.
What you’ll do
* Welcome and support patients with warmth and professionalism
* Manage appointments, patient enquiries, and messages
* Assist with administrative tasks such as workflow management, scanning, handling patient letters, and results follow-up
* Call patients to advise on results or schedule follow-up appointments
* Handle samples and associated paperwork
* Liaise with clinical teams, multidisciplinary colleagues, and external agencies
Working hours
* Monday 13:00-18:00
* Tuesday 14:00-18:00
* Wednesday 13:00-18:00
* Friday 08:00-18:30
Who we’re looking for
* Experience in customer service or administration, face-to-face and over the phone
* IT literate (Microsoft Office experience a bonus)
* Experience with SystmOne preferred
* Excellent communication skills, friendly, professional, and organised
* Able to work under pressure in a fast-moving environment
* Team player willing to flex hours and duties to cover holidays and sickness
* Post subject to satisfactory DBS check
What we offer
* Free parking
* 28 days annual leave plus bank holidays (pro-rata)
* Staff events and a supportive, welcoming team atmosphere
The Welby Group is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
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