The Outpatients Department is looking for a motivated and enthusiastic person to work as a receptionist within our busy Outpatient Departments on a part time basis, hours days and times to be discussed at interview.
This is a challenging role working across our various different Outpatient departments.
The successful candidate will be expected to demonstrate the following skills:
* Excellent customer service skills.
* Be able to work well under pressure.
* Communicate well with patients and other staff of all levels.
* Be able to operate effectively as part of a team or using your own initiative.
You will be supported by experienced staff whilst working as part of a team delivering a high quality service to patients and other departments within the hospital.
The postholder will be responsible for providing complete administrative and clerical support for all outpatient clinics at any of our sites. The role includes patient registration, booking follow-up appointments in line with the patient access policy, clinic preparation, clinic reception and outcome/coding. The
postholder will be required to work as part of a team with clinical staff to deliver the highest standards of administrative support possible for all patients and staff.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
For further details / informal visits contact: Name: Katie Field Job title: Outpatient Reception and Admin Manager Email address: k.field@nhs.net Telephone number: 07775407921
Jane Atkinson - Ext 86431 #J-18808-Ljbffr