In short
As the Lead - Retail and Workplace Technology Project Manager, Americas, you will own the end-to-end delivery of technology infrastructure and systems for our physical spaces across the region. In this role, while reporting to the Senior Lead Global PMO, you will take the lead on high-priority projects, ensuring that our global standards are applied with precision. You will act as a guiding resource for the Americas project team, driving best practices and process improvements to ensure every retail store and workplace opening and tech upgrade is seamless.
Your story
* Bachelor's Degree in Information Technology, Computer Science, Business Management, or equivalent experience in a related field; project management certification (PMP, Prince2, or equivalent) preferred.
* Minimum 7+ years in Technology Project Management, specifically within retail, office expansions, or large-scale physical infrastructure.
* Good understanding of IT/Network infrastructure, Retail Tech stack (RFID, Payment devices, Traffic Counters...) and AV systems.
* Expert-level vendor negotiation skills and the ability to solve complex, high-pressure technical roadblocks in a fast-paced environment.
* You have a "lead by example" mindset. You can dive deep into technical -network troubleshooting while simultaneously presenting a high-level budget strategy to leadership.
* Proven ability to guide peers and influence and manage both internal and external stakeholders.
* Exceptional ability to translate complex technical requirements into clear project milestones for non-technical partners (Construction, Visual Merchandising, etc.).
* Fluency in English and a readiness for domestic and international travel to lead site-specific deployments. Additional languages are a plus.
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