Job Opportunity: Operations Manager
Location: Uxbridge
Salary: Up to £55000 dependent on experience
Employment Type: Full-Time, Permanent
I am recruiting for a dynamic Operations Manager to lead and coordinate the operational and distribution functions. This is a hands-on leadership role, ideal for a proactive, approachable, and solutions-oriented professional with a passion for driving performance, improving processes, and delivering exceptional customer fulfilment.
About the Role
You will take charge of the end-to-end operations and logistics function, ensuring seamless coordination between sales, purchasing, and warehouse departments. With a focus on planning, communication, and efficiency, you will play a key role in ensuring our products reach customers on time, in full, and in the most cost-effective way.
Key Responsibilities
1. Lead cross-departmental coordination to ensure effective fulfilment of customer orders.
2. Oversee and manage scheduling of large deliveries and sales orders.
3. Work closely with purchasing to ensure stock and BOM components are available as required.
4. Implement and monitor effective stock management systems, including rolling and annual stock takes.
5. Support the warehouse manager in optimising space.
6. Drive service excellence by following up and actioning customer service issues.
7. Manage transport logistics, including use of company vehicles and third-party carriers.
8. Lead initiatives to dispose of redundant stock cost-effectively.
9. Monitor and control departmental labour costs and resource planning.
10. Ensure all operational staff are trained and multi-skilled across functions.
11. Uphold stock integrity, security, housekeeping, and equipment safety.
12. Maintain compliance with health, safety, and environmental standards.
13. Deliver and monitor departmental budgets and reporting.
What We’re Looking For
14. Proven experience in operations or distribution management.
15. Strong people management and team development skills.
16. Excellent planning, time management, and organisational ability.
17. Proficiency in MS Office applications and Sage 200C.
18. Effective communicator who leads by example with a solution-focused mindset.
19. Financial acumen and experience managing departmental budgets.
20. Ability to deliver projects on time and within budget.
Personal Attributes
21. A dependable, approachable leader with a “can-do” attitude.
22. Committed to continuous improvement and encouraging innovation.
23. Hands-on manager who leads from the front and motivates others.
24. Strong problem-solver who always brings solutions, not just problems.
25. Driven by customer satisfaction and building a high-performance culture.
Reporting & Collaboration
26. Reporting directly to the Managing Director.
27. Working closely with all departments to ensure cohesive operations.