Team Leader – Birmingham – B3 3AX – England
Ward Security is looking for an experienced Security Team Leader to become a valuable member and a leader of our team based in Birmingham. We are looking for someone who is a hands‑on problem solver, can manage a team with confidence and has excellent time‑management skills.
Role Details
* Pay rate: £15.50 per hour
* Shift pattern: 4 on / 4 off days and nights (average 42 hours per week)
* Location: Birmingham, B3 3AX
* Requirements: Door Supervisor SIA licence and UK driving licence
Benefits
* Discounted gym membership
* Discounts at major retailers
* Restaurant and supermarket vouchers
* Cinema tickets
* Access to 24/7 free Employee Assistance programme
* Financial support for SIA licensing and renewal
* Cycle to work salary sacrifice scheme
* Company pension scheme
* Life assurance benefits
* Employee referral scheme
* Progression, training and development opportunities
Main Duties
* Directly manage the supervision of personnel, ensuring that the company's obligations are adhered to at all times in a timely and professional manner.
* Gatehouse, access control and patrol duties.
* Ensure all personnel on site under your remit are rostered appropriately to meet contractual obligations.
* Be the first port of call for all security and staff issues on site, escalating as necessary.
* Ensure all relevant information is collated and recorded for future reference.
* Liaise with all security officers to ensure that information is made available for effective operation.
* Provide documentation and reports supporting day‑to‑day operational activities.
* Respond and take action in the event of evacuations and emergencies, ensuring your team takes appropriate action.
* Ensure staff and clients assist the Health & Safety Officer to comply with policies and regulations.
* Participate in and ensure the continuation of specialist training to key members of staff within your authority.
* Ensure that all members of your team work appropriately and effectively, providing additional training where required.
* Ensure all duties are carried out by you and your team by the site‑specific assignment instructions and by the Client's & Company's wishes.
* Provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.
* Effectively control access to the client's premises, examining documentation to ascertain authenticity and authority to gain access (including patrols).
* Provide monitoring functions to CCTV and alarm functions, ensuring all necessary documentation is completed and responding as required.
* Submit detailed reports on health and safety and crime issues to the relevant authorities, verbally or in report form as required.
* Carry out routine search procedures in a sensitive manner, including vehicles, buildings and persons.
* Effectively deal with all incidents within the security remit, reporting all incidents to the relevant authority.
* Provide a point of contact and information central to staff and visitors.
* Deal with sorting/collecting mail and ensuring goods in/out are handled according to the site‑specific assignments.
* Maintain a log of all visitors, incidents and other records required by the client.
* Maintain the client's key safe, issuing and recording all movements of keys within the premises.
* Identify suspicious persons and actions and report such circumstances in the appropriate way.
Must Haves
* Valid SIA licence and CCTV licence required.
* Proven work experience as a Team Leader.
* Strong organisational and time‑management skills.
* Excellent attention to detail and accuracy in tasks.
* Ability to effectively manage building and staff with experience in management and the industry.
* High level of self‑presentation.
* IT literate – Ability to operate detecting systems and emergency equipment.
* Quick thinking and problem‑solving skills.
* A positive attitude to dealing with people and taking on challenges.
* Experience in dealing with escalation procedures relating to staff, incidents and operations.
* A sound working knowledge of security best practices and legislation affecting security.
Additional Qualifications
* Security professional with extensive knowledge of the security industry, public sector or armed forces.
* Strong management and leadership skills, ability to influence, negotiate and engage.
* Sound judgement and decision‑making skills with a hands‑on problem‑solving approach, able to remain calm under pressure and take control of incidents.
* Experience in writing procedures, drafting reports and preparing business cases.
Employment Equality Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
#J-18808-Ljbffr