Job Description
Accommodation Assessment & Lettings Officer (2 Positions)
Lewisham, London
Temporary Contract - 12 months
Full-Time, 35 hours per Week
Hybrid Working Available - 2 days a week in the office.
We are currently seeking 2 dedicated Accommodation Assessment & Lettings Officers to join the team on a 12-month temporary contract. In this role, you will play a crucial part in the allocation of emergency temporary accommodation, setting up rent accounts, and discharging interim and full housing duty.
Key Responsibilities:
1. Allocate emergency temporary accommodation in accordance with established procedures.
2. Set up rent accounts and ensure timely discharging of interim and full housing duty.
3. Work collaboratively within a team of officers, participating in a duty rota to meet service needs.
4. Serve as a primary point of contact for clients in emergency accommodation, ensuring appropriate offers of accommodation and prompt responses to queries.
5. Maintain a good understanding of the Homelessness Reduction Act 2017 and apply its provisions effectively.
6. Deliver a frontline service to vulnerable clients with empathy and professionalism.
Requirements:
7. Experience delivering frontline services to vulnerable clients is essential.
8. Familiarity with the Homelessness Reduction Act 2017 is required.
9. Ability to work effectively within a team and independently.
10. Excellent communication skills, both verbal and written.
11. Basic DBS clearance is necessary for this role.