We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful and the Fleet Production team make a crucial contribution to this.
Nine times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.
We have an exciting opportunity to join #TeamEMR as a Shift Manager.
You'll be responsible for supervising and co-ordinating operational, cleaning, maintenance and subcontractor activities on the depot, ensuring a safe and efficient working environment at all times. A key part of your role will be motivating and developing the production teams and contractors to deliver excellence in safety, fleet performance, roster efficiency and cost control.
Key responsibilities include:
1. Undertaking incident and accident investigations and to identify areas for improvement by personal checks, analysis of train incident reports and complaints initiating action to ensure improvements
2. Identify areas for improvement by personal checks, analysis of train incident reports and complaints initiating action to ensure improvements.
3. Act as the lead contact in liaison with maintenance teams and EMR Control
4. Responsible for the deployment of all resources to enable effective operational and service delivery requirements including the development and consultation of suitable Rosters
5. Assist in preparation of manpower, staff costs, materials and overhead budget, effectively controlling costs. Liaise with Maintenance teams and contractors to ensure efficient utilisation of staff and resources to achieve laid down availability and reliability targets
6. Ensure work is performed in a safe and effective manner in accordance with the Health & Safety at Work Act, industry rules and regulation and local operational procedures. Delegates duties in accordance with local Health & Safety Policy Statement.
7. Provide first line response to depot defects effecting service implementing a course of action to recover the situation
You will be working to a rostered shift pattern for this role, and as this is a safety-critical role, you will be required to pass online psychometric testing and a safety-critical medical as part of the recruitment process.
About you
To be successful in this role, you will have a recognised Engineering Apprenticeship, or an equivalent level of engineering experience supported by assessment standards, and an awareness of maintenance processes and procedures. You will also have proven experience in a supervisory role and be able to demonstrate excellent people management skills, including:
8. The ability to direct and motivate others to deliver to clear objectives and standards
9. Great communication and influencing skills
10. Comfortable handling a variety of people matters, including attendance and poor performance
11. Effective decision making in response to changing situations
It is not essential to have rail-specific knowledge or experience and we will consider your application if you have proven skills and experience gained from a similar engineering, maintenance or production environment.
As well as a competitive salary, we’ll also offer you:
12. An excellent defined benefit Railway pension scheme
13. 32 days’ holiday per year which will increase to 34 days after 2 years
14. Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER and 75% discount on national leisure travel (inc partner and dependants)
15. Friends and Family discounted tickets on the EMR network
16. Various training opportunities
17. Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!
How do I apply?