Customer Team Leader
Location: 14 - 18 The Oval Pin, Stevenage, SG1 5RB
Pay: £14.48 per hour
Contract: 15 hours per week + regular overtime, permanent contract, part time
Working pattern: 6:15am to 2pm or 2pm to 10:15pm, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. We’re happy to discuss additional availability further at interview.
You must be aged 18+ to authorise age-related sales.
30% colleague member discount in store.
Apply easily from your mobile by completing our assessments – no CV needed!
What you’ll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Benefits
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to your pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market‑leading policies to help you through life's big moments
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