Recruiter: Total Care Recruitment Location:Dungannon Salary: £12.80 p/h Hours: relief shifts Contract: Temporary About the Service Our client's service is a 24/7 low-threshold hostel supporting adults with long-term street-homelessness and alcohol-misuse histories. The team delivers intensive, person-centred support through a harm-reduction model. Key Responsibilities Case-manage a resident caseload: assessments, support plans, reviews and accurate electronic records. Provide daily practical support (food, laundry, bedding). Conduct risk assessments and ensure safeguarding, Health & Safety and quality-assurance compliance. Liaise with statutory and voluntary services to secure positive outcomes. Contribute to handovers, team meetings, supervision and volunteer mentoring. Essential Criteria Education: 3?GCSEs (AC) inc. English & Maths (or equivalent). Experience: 1?yr paid or 2?yrs voluntary work with vulnerable adults with complex needs. Skills: Risk-assessment/management competence. Strong written, verbal and IT skills (case-notes/reporting). Ability to network with NI support agencies. Other: Able to work a 7-day shift rota; Enhanced Access?NI check & NISCC registration (within probation). Desirable Understanding of alcohol-related harm and relevant NI services. Experience in residential or homelessness settings. What We Offer Meaningful frontline role in a respected harm-reduction project. Comprehensive induction, ongoing training and professional development. Supportive, values-driven team environment. If youre empathetic, organised, and passionate about supporting othersthis is a rewarding opportunity to make a real difference. You will also have to complete an Enhanced Access NI application. Total Care Recruitment adhere to the Access NI Code of Practice. Copy available on request. Total Care Recruitment adhere to the Rehabilitation of Offenders Order (NI) 1979 (amended 2014) and ensure compliance with UK GDPR in managing sensitive personal information request. Our Policy on Recruitment of Ex- Offenders is available on request. If you are motivated, compassionate, and passionate about working with children, we want to hear from you! Total Care Recruitment offers weekly pay and 24/7 support from our professional team. Skills: Homelessness Addiction Alcohol Benefits: Weekly Pay 24/7 Support Annual Leave