Job Information
Facilities Lead – Mitie Cleaning & Hygiene Services
We are seeking a proactive and organised Facilities Lead to ensure the smooth operation of our office environment. The successful candidate will oversee day-to-day facility management activities, ensuring that all services, systems, and processes run efficiently to support a safe, functional, and productive workspace. The purpose of the role is to enhance the customer experience by building and maintaining an excellent relationship with the occupants and exceeding their expectations daily.
Main Duties
* Coordinate routine and planned maintenance as well as remedial.
* Administrative tasks.
* Vendor Management: Liaise with contractors, suppliers, and service providers to manage ongoing contracts, ensuring SLAs are met.
* Health & Safety Compliance: Ensure the office environment complies with health, safety and fire regulations; conduct risk assessments and maintain accurate records, first aid management, log hazards and near misses.
* Space Management: Assist with office moves, space planning and desk arrangements.
* Stock Control: Manage office supplies, stationery and consumables to ensure adequate inventory levels.
* Emergency Preparedness: Support the development and implementation of emergency procedures, including fire drills and evacuation plans.
* Communication: Act as the main point of contact for staff regarding facility‑related inquiries, ensuring prompt resolution of issues.
* Sustainability Initiatives: Promote energy efficiency and environmental best practices within the office environment.
What We Are Looking For
* Extensive exposure within a Facilities Coordination/Lead role or similar.
* Proven experience in a strong customer service environment; excellent written and spoken communication skills with individuals and groups.
* Previous experience operating within a project or event management position is desired but not essential.
* Strong administration skills, ability to carry out facility tasks independently.
* Proficiency in Microsoft Office 365 and facility management software.
* Effective communication and interpersonal skills to manage internal teams and external vendors.
* Strong problem‑solving abilities with a proactive approach to issue resolution.
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
Regulated Activity Requirements
* It is a criminal offence for people barred from working regulated activity to apply for roles that require unsupervised work with vulnerable adults, children or both.
* This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie can ask applicants to declare all convictions and cautions in order to assess suitability to work with children or vulnerable adults.
Benefits that suit your lifestyle include a virtual GP, salary finance scheme, flexible holidays, choice of critical illness insurance or technology purchases, high‑street discounts through MiDeals, cycle‑to‑work scheme, life cover, enhanced pension contributions, save‑as‑you‑earn scheme and Mitie Matching Share Plan.
We award employees with Mitie Stars for outstanding performance, with cash prizes and a top prize of £10,000.
Career development is a priority. We offer diverse training and development opportunities through a wide selection of learning resources.
Commitment to Inclusion
If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please email vishak.sivasellamu05@mitie.com.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing – Industry: Facilities Services
Documents
* Mitie Safeguarding Policy
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