About AMS Group
AMS Group is a leading UK Top 60 accountancy firm headquartered in Manchester, offering audit, tax and advisory services across 12 offices with over 200 employees.
The role
* Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality.
* Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Proactively redirect callers to appropriate departments or personnel to ensure smooth communication flow.
* Filter and transfer calls to relevant team members, maintaining a courteous and efficient approach that reflects the firm’s standards of client care.
* Organise and schedule meetings for fee earners based on their availability and priorities, including booking rooms, sending calendar invites, and preparing necessary documentation.
* Monitor and manage fee earners’ inboxes and calendars, flagging urgent requests, organising workflows, and ensuring key deadlines and appointments are met.
* Welcome clients and visitors in a warm and professional manner, ensuring the reception area is well‑presented and providing assistance as needed during their visit.
* Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.
* Sort, scan, and distribute incoming mail to the relevant departments. Manage the preparation and dispatch of outgoing mail, including timely trips to the post office when required.
* Perform various ad hoc administrative/secretarial duties with efficiency as and when required.
* Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.
* Scan and digitally archive confidential documents and client files, maintaining meticulous records in line with data protection policies.
* Monitor and manage inventory of office stationery and consumables, placing orders as needed to support uninterrupted operations.
* Receive and log client records upon arrival, ensuring accurate documentation and secure storage for easy retrieval.
* Organise the safe booking of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.
Skills and experience required
* Proven admin experience in a professional office environment, preferably within accountancy.
* Strong communication skills, verbal and written, with a professional phone manner.
* Proficiency managing calendars and emails, including scheduling meetings and prioritising tasks for multiple team members.
* Excellent attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systems.
* Competent in scanning, archiving and document management systems with basic IT skills and experience using office software.
* Ability to handle ad‑hoc tasks and adapt to changing priorities, working independently as well as being part of a team.
Salary & Benefits
* 23 Days Holiday
* Birthday off
* Health cash plan
* Enhanced parental pay
* Company sick pay
* Company pension scheme
AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
Entry level
Employment type
Full‑time
Job function
Administrative
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