Sales Ambassador | Northampton | £28,000 Base Salary with generous bonus and commission About Us: A leading retailer recognised for high-quality products and outstanding customer experiences. We pride ourselves on creating a vibrant, customer-first environment where ambitious individuals can thrive, grow their careers and be rewarded for their success. We are now seeking a driven and customer-focused Sales Ambassador to join our team and play a key role in our continued growth. Job Description: As a Sales Ambassador, you will be the face of the brand, delivering exceptional service while actively driving sales. You'll engage with customers, identify their needs and confidently guide them toward the right solutions. This is a fantastic opportunity for someone who enjoys working in retail, thrives in a target-driven environment and is motivated by a huge earning potential. Key Responsibilities: Greet and engage customers in a warm, approachable and professional manner Build strong relationships with customers to understand their needs and preferences Provide expert product knowledge and tailored recommendations Drive sales by confidently closing opportunities and upselling where appropriate Consistently achieve and exceed sales targets and KPIs Maintain high standards of store presentation and visual merchandising Process transactions accurately and efficiently using POS systems Handle customer queries and resolve issues quickly and effectively Stay up to date with product ranges, promotions, and industry trends Contribute to a positive, team-focused store environment Requirements: Previous experience in a retail sales, customer-facing role (essential) A passion for delivering excellent customer service Strong communication and interpersonal skills Proven ability to build rapport and influence purchasing decisions Target-driven mindset with a desire to succeed and earn commission Positive, proactive and resilient attitude Ability to multitask and perform in a fast-paced retail environment Flexibility to work weekends and peak trading periods Basic IT skills and familiarity with POS systems Benefits: Competitive basic salary with a huge commission potential Clear opportunities for career progression and development Ongoing training and support to help you succeed Supportive, energetic and collaborative team culture Opportunity to work with a well-established and growing brand Join us as a Sales Ambassador and take the next step in your retail career where your performance is rewarded, your growth is supported and your success truly makes a difference. BH35820