Job summary
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People's Division based at Eirias Park, Colwyn Bay.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package.
A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies ( Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will provide an efficient administration service to support the medical secretary team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
1. Good standard of general education/(GCSE English at grade C) and above or equivalent
2. NVQ level 2 or equivalent knowledge and experience or willing to work towards
Desirable
3. IT related qualification
4. L2 RSA/OCR or equivalent text or audio
Experience
Essential
5. Knowledge of a range of administrative processes.
Desirable
6. Experience of working in office environment.
7. Experience of working within the NHS
Skills
Essential
8. Good communication, excellent customer service, flexible approach to work, ability to meet deadlines, good organizational skills
Desirable
9. Use of Microsoft Office
10. Experience using Patient Admin Systems
11. Experience organising meetings/activity
Other
Essential
12. Knowledge of secretarial role (progress chasing)
Desirable
13. Knowledge of NHS organisations