Role: Telecoms Service CoordinatorLocation: Hemel HempsteadSalary: £40,000 DOE
Are you a meticulous multitasker with a passion for seamless communication solutions?
We're seeking a Telecoms Service Coordinator to join a dynamic team and drive excellence in service provision. This role involves working closely with various departments to ensure the timely and accurate setup of services, resolving any provisioning issues, and maintaining communication with customers throughout the provisioning process.
Key Responsibilities:
1. Provisioning: Coordinate the provisioning process for telecom services, ensuring timely setup and activation according to client specifications.
2. Order Management: Manage incoming service orders, liaising with internal teams and external vendors to facilitate smooth order processing and fulfilment.
3. Record Keeping: Maintain accurate records of service orders, activations, and customer communications to ensure comprehensive documentation and compliance with regulatory requirements.
4. Troubleshooting: Identify and resolve order issues promptly, collaborating with technical teams to troubleshoot and mitigate any service disruptions or discrepancies.
5. Service Activation: Oversee the activation process for telecom services, ensuring seamless deploym...