Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll champion our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate, fashion-forward individuals eager to dress the nation.
As a brand ambassador, you'll recommend our latest fashion items and ensure customers feel valued with remarkable service. Our team members are ready to work hard, go above and beyond, and utilize digital tools like the Sparks App to enhance the shopping experience.
Working Pattern:
1. Week 1: Tuesday 14:00-20:00, Thursday 14:00-20:00, Saturday 10:00-18:00
2. Week 2: Tuesday 14:00-20:00, Friday 10:00-16:00, Saturday 10:00-18:00
Responsibilities include:
* Serving customers efficiently on the shop floor and at service points
* Keeping the store clean, tidy, and stocked
* Monitoring and achieving sales targets and promotions
* Engaging proactively with customers to understand needs and make recommendations
* Building product knowledge to assist and sell effectively
* Utilizing digital tools to deliver excellent customer service
Key Capabilities:
* High customer service standards
* Attention to detail and commitment to quality
* Openness to feedback and self-improvement
* Good communication skills
* Adaptability and teamwork
* Digital proficiency
At M&S, we embrace diversity and are committed to inclusive hiring practices. We support flexible working and reasonable adjustments during recruitment. Join us to make an immediate impact and be part of a forward-thinking team.
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