A global video game company based in Wakefield is hiring a Service Delivery Manager to oversee IT service management operations. The role involves managing service desk requests, developing strategies, and leading a team of analysts. The ideal candidate should possess ITIL certification, experience in service desk management for at least 5 years, and familiarity with corporate network design and industry-standard platforms. This is an excellent opportunity for someone who thrives in a dynamic environment and seeks to enhance service delivery. #J-18808-Ljbffr