About Us
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That’s why our Pricers and Underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price.
Join us as a Senior Pet Retail Pricing Practitioner in our Pet Pricing & Underwriting Team. Direct line & Churchill have a legacy of being a strong brand in the Pet market – we’re looking for an enthusiastic and self-Pricing lead to join our exciting team as we look to grow our brands and offerings.
What you’ll be doing
Working in an agile way means you’ll take charge early on, soak up new experiences and most importantly you’ll positively influence and shape what we do – making an impact on our customers lives. We’ll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise.
Reporting into the Pet Pricing lead, key responsibilities will include:
1. Initially supporting on the migration of our existing products onto a new platform & a successful delivery of our new & updated product suite, data requirements & schema definitions working in a highly focused, cross-group environment.
2. Working in a fast paced environment, you’ll oversee a successful migration & develop out future products in a new & exciting part of the group.
3. Work closely with the Head of Pricing & Underwriting & Pet pricing lead, and trading team to deliver pricing strategy
4. Responsibility for price optimisation & setting of market rates in line with business targets & budgets.
5. Delivery of margin, conversion & retention, and price trading, and oversee performance of demand models.
6. Develop algorithm and product build.
7. Deployment of rates & Undewriting rules.
8. Responsible for delivering budgeted pricing position.
9. Develop data & MI infrastructure to enable price optimisation, multiple scheme loss ratio management, and cater for clean data lineage across multiple platforms, ensuring technical specs are created & maintained.
10. Supporting on trading activity, including proposals, testing & PIRs, and oversee optimisation strategies
11. Development of trading MI reporting & conduct processes to support positive customer and pricing outcomes
12. Helping develop & deliver the Pricing & Underwriting strategy & ensuring the capability build required to deliver is in place.
13. Liaising with our trading teams to deliver great customer and commercial outcomes.
14. Delivery of platform migration with wider pricing team.
15. Deputise for the Pet Pricing lead as required.
What you’ll need
16. Experience of pricing a personal lines insurance product, in a price optimisation & retail trading capacity.
17. Understanding of modelling processes and concepts, and the link with risk/retail pricing.
18. Strong SQL skills, and experience of Pricing & deployment tools such as Earnix or Radar.
19. Strong stakeholder management skills.
20. Ability to innovate & work in a fast paced environment, working with a breadth of initiatives
21. Experience working to budgets & developing business cases for capability enhancement
22. System Migration experience
23. Pet experience preferable
Ways of working
Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 50% of the week, and we'll consider the flexible working options that work best for you.
This role is available in our London, Bristol or Leeds offices.
What we’ll give you (Band 4)
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:
24. 9% employer contributed pension
25. 50% off home, motor and pet insurance plus Green Flag breakdown cover
26. Additional optional Health and Dental insurance
27. Up to 10% bonus
28. EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
29. 25 days annual leave, increasing each year up to a maximum of 28
30. Buy as you earn share scheme
31. Employee discounts and cashback
32. Plus many more!
Being Yourself
Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at
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