Technical Manager (Electrical Bias)
Cambridgeshire
£60,000 + Car allowance
Monday to Friday
Site based in Fulbourn, Cambridge
25 days holiday + BH
Our client are a leading FM Service Provider worldwide who are now looking to recruit for a Technical Manager to work on healthcare contract
The Technical Manager will have overall responsibility and accountability for the day-to-day operational activity. The Technical Manager is responsible for all activities within the site and will oversee all services within the property whether directly delivered by the Operational team of 40 engineers or contractors.
A pragmatic yet commercial approach to issue resolution is required to ensure excellent customer service levels are always maintained with the Technical Manager recognising when an item is out with their ability to influence and engage with the appropriate party to ensure swift resolution.
Responsibilities
* To monitor the day to day planned and reactive operational activity
* To manage the service delivery Team across the site, ensuring all available resources work in a collaborative manner and work in accordance to the contract
* To support the Account Director with the Operational Performance of the contract
* To develop meaningful and sustainable relationships with the Client and related Client organisation
* To ensure site-based personnel manage the contract to the agreed Service Level Agreements (SLAs) as they apply to technical and related services
* To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
* To review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the portfolio director as necessary
* To work with the on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
* To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
* To ensure compliance with all statutory and company procedures across the stakeholder groups
What we are looking for
* Technical background essential – Mechanical & Electrical Engineering
* Must have the balanced ability to think clearly in extreme circumstances
* Working knowledge of Microsoft Office, including Word and Outlook
* Experience of using a CAFM system
* Good experience and track record in working in Facilities Management
* Good knowledge of building services and legislation
* Professional qualifications and background