COMMUNITY FOCUSED HOUSING COOPERATIVE
Salary: £35,000-£43,000
Location: Islington
Are you looking for a role with real social impact; where the work you do genuinely improves people’s lives?
Do you want a varied, hands-on position combining office operations and Member support?
Do you thrive in an environment where attention to detail, organisation, and community values really matter?
One of London’s longest-standing community-led housing co ops is looking for a Office Administrator to support the smooth running of the office across, customer support, some PA duties for the head of department and back office duties. If you want meaningful work, stability, and a genuinely warm team culture, this is a rare opportunity.
THE ROLE
* Provide frontline office support: phones, email, visitors, post, filing, and data.
* Maintain Member and property records on Arthur; manage keys, appointments, and inductions.
* Coordinate governance meetings, agendas, papers, and hybrid setups for Committees and the AGM.
* PA support for the Head of Department.
WHY JOIN?
* Purpose-led work: everything you do directly benefits Members and the local community.
* Stable, supportive environment with strong long-standing values.
* Varied workload across finance, operations, governance, and Member support; no two days the same.
* Autonomy & trust: you’ll be the organisational anchor for day-to-day operations.
* Professional development across finance, governance, housing management, and community leadership.
THE PROFILE
* Experience in administration (essential).
* Experience in Property, Real Estate or Housing (essential)
* Strong customer service skills (phone, email, face-to-face).
* Excellent organisation, accuracy, and attention to detail.
* Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
* Calm, friendly, professional under pressure.
* Values-driven and able to handle information with discretion and integrity.
PACKAGE
Salary: £35,000–£43,000 DOE
Hours: Full-time, office-based
Location: Islington, London.