Job Description
We're looking for a dynamic leader to own and manage the delivery and governance of Sage's global process management framework within the People Function. This critical role will define and implement a framework that integrates continual improvement and enhances employee experience, driving operational excellence and digital transformation.
This is a hybrid role working 3 days in the office and 2 from home.
* Develop, implement, and govern Sage's global process management framework, ensuring alignment with strategic goals and best practices.
* Oversee process documentation, service catalogues, and governance standards across the People Function.
* Lead the design and optimisation of business processes to support an HRIS transformation, driving automation, scalability, and efficiency.
* Champion the use of technology and AI to enhance process mapping and documentation.
* Act as the primary advisor to Global Process Owners, Leads, and Centres of Excellence, supporting process changes and governance.
* Own and operationalise the employee experience methodology, using data and feedback to improve colleague satisfaction and identify pain points.
* Lead pilot projects to test new process designs, incorporating user insights and best practices to drive continual improvement.
* Collaborate closely with People Operations, Enablement Services, Digital Services, and Change teams to ensure seamless delivery of technology-enabled processes and consistent content management.
* Manage and develop the experience and process team, ensuring delivery of priorities aligned with the People Function strategy.
Skills, know-how and experience:-
* Proven expertise in process management and optimisation within a global/matrixed organisation.
* Strong understanding of governance frameworks, compliance, and policy alignment.
* Team management skills
* Experience working in a People team or working on HRIS implementations would be advantageous
* Excellent analytical, problem-solving, and communication skills.
* Experience leveraging automation tools, technology integration, and AI in process management.
* Ability to engage and influence stakeholders at all levels.
* Knowledge of continuous improvement practices.
* Proficiency in data analysis.
Your benefits (Only Applicable for UK Based Roles)
Benefits video –
* Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
* 25 days of paid annual leave with the option to buy up to another 5 days
* Paid 5 days yearly to volunteer through our Sage Foundation
* Enhanced parental leave
* Comprehensive health, dental, and vision coverage
* Work away scheme for up to 10 weeks a year
* Access to various helpful memberships for finances, health and wellbeing