A major retail company in Hitchin is looking for a Customer Experience Manager to enhance the overall customer experience across the store. This role involves managing operations, the cashier area, and leading the team to ensure seamless service. Candidates should have experience in line management within high-volume environments, a passion for service, and a proven record in delivering results against performance indicators. The position offers competitive salary and benefits, including discounts and an annual bonus scheme. #J-18808-Ljbffr