Job Overview
An exciting opportunity has arisen for a motivated and enthusiastic individual to join our busy and forward-thinking pharmacy team as a Pharmacy Dispensary Assistant.
This role is key to supporting the safe, efficient and effective operation of our dispensary, helping us deliver excellent care to our patients.
We are looking for someone who is organised, reliable, and able to work well under pressure.
You will act as a positive role model, supporting and supervising other dispensary assistants, contributing to the smooth running of the service, and demonstrating the highest standards of professionalism.
Main duties of the job
Working Closely With The Lead Pharmacy Technician, You Will
Supervise, support and train dispensary assistants in all aspects of the dispensary service
Contribute to reviewing and updating procedures to enhance service quality.
Assist in managing absence and performance issues within the team.
Ensure accurate receipt, storage, labelling and dispensing of medication.
Delegate appropriate tasks to maintain safe daily operations.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.
We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
Before applying, please review the Job Description & Person Specifications.
What We're Are Looking For
Previous experience in labelling and dispensing medication.
Confidence with IT systems and accurate data entry.
Ability to manage a busy workload and work to tight deadlines.
Strong organisational, communication and problem-solving skills.
A supportive approach to colleagues, with interest in training and supervision.
Please note: This post does not offer sponsorship.
If you have any questions, please contact: Harjit Bansal –
Person specification
Qualifications
Essential criteria
Educated to GCSE or equivalent, to include English and Mathematics
NVQ 2
Willing to undertake the Medicines Optimisation training (POD Assessment and Transcribing modules) if not already accredited.
Experience
Essential criteria
Previous experience of working on a reception in a busy environment
Basic computer skills
Experience of order, receipt and storage of goods
Desirable criteria
Basic knowledge of pharmaceuticals
Knowledge in over the counter sales
Previous dispensing experience
Skills & Knowledge
Essential criteria
Understanding of Customer Care
Clear communicator both written and verbal
Ability to work as part of a team
Desirable criteria
Recent examples of providing good Customer Care
Experience of communicating with a wide range of people
Experience of working as a Dispensary Assistant
Experience of using Hyperspace & Willow pharmacy computer system
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now