Are you an experienced Service Manager ready to lead a high-performing Service department within a prestige main dealer? Our client — a well-established and successful dealership in Rayleigh — is looking for a confident Aftersales leader to take ownership of their Service operation. Whether you currently operate as a Service Manager, Aftersales Manager, Assistant Service Manager, or Service Leader, this is a strong opportunity to step into a role with real influence, autonomy and impact.
Salary: £45,000 basic • £65,000 OTE
Hours: Monday – Friday
Why you’ll love this role
* No Weekends!
* Join a respected prestige dealership with a loyal customer base
* Lead a well-established Service department with strong foundations already in place
* Genuine autonomy to shape processes, performance and customer experience
* Supportive senior management who trust you to lead, not micromanage
* A role that balances people leadership with commercial responsibility
* Long-term stability and progression within a successful automotive group
What you’ll be doing (and doing brilliantly)
* Planning, controlling and improving Service department processes and standards
* Leading, coaching and developing the Service team to maximise performance
* Ensuring sufficient resources are in place to meet workshop demand
* Monitoring labour efficiency, labour sales and cost of sales
* Reviewing KPIs, daily operating controls and departmental performance
* Analysing customer needs and competitor activity to shape targeted initiatives
* Managing dealership assets including tools, equipment and facilities
* Controlling departmental expenses through budget and management account reviews
What we’re looking for
* Proven experience as a Service Manager or Aftersales Manager within a main dealer environment
* Strong leadership presence with the ability to motivate and inspire teams
* Confident relationship builder with customers and internal stakeholders
* Commercially minded with an entrepreneurial approach to Aftersales performance
* Track record of delivering excellent CSI results
* Strong understanding of vehicle design, manufacturer standards and legislation
* Full UK driving licence
Sound like you?
If you’re an experienced Service Manager looking to take on a senior leadership role within a prestige dealership in Rayleigh, APPLY today — we’d love to speak with you