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Customer Service
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Job Reference:
9cf1b93f956a
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we're looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Behaviours such as friendliness, welcoming attitude, courtesy, and helpfulness should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include holiday pay, service awards, meal allowance, employee discounts from top brands, and more.
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