Job Title: Operations Coordinator
Location: Chard, Somerset
Salary: £30, PA
Hours: 8.30am - 5pm Monday to Friday
Benefits: 25 days holiday & Bank Holidays | Free onsite parking | Pension | Discounts on company products | Modern, open plan working environment with impressive staff facilities
Are you the person everyone relies on to "make things happen"?
Do you thrive in a fast-paced role where organisation, communication, and personality are everything?
If so, this could be the perfect next step for you.
We're supporting a long-established, highly reputable premium interiors business that prides itself on exceptional customer experience. They are looking for a proactive, people-focused Operations Coordinator to support key functions across the business and keep projects running smoothly from start to finish.
Why you'll love this role
This is a genuinely varied and rewarding position where no two days look the same. You'll be the central link between designers, fitters, sales teams, customers, and suppliers - keeping everyone aligned, informed and moving in the right direction.
If you enjoy building relationships, staying one step ahead, and bringing calm to busy situations, you'll thrive here.
What you'll be doing
1. Owning and coordinating installation schedules, ensuring everything runs like clockwork
2. Acting as the goto contact for customers - always responsive, always positive
3. Double-checking orders and documentation to ensure total accuracy
4. Liaising daily with designers, fitters, warehouse teams and sales
5. Reporting on project progress and highlighting any potential issues early
6. Coordinating appliance deliveries and installations
7. Supporting sales follow-ups and customer communication
8. Keeping all internal records, customer notes and project details fully accurate and up to date
9. Getting involved in events, showroom activities and wider operations when needed
What we're looking for
10. A natural organiser who enjoys juggling multiple priorities
11. Someone calm, friendly and confident when speaking with different people
12. Strong communication skills - written, verbal and interpersonal
13. Excellent attention to detail and solutions-focused
14. Previous experience in coordination, customer service, project support, or a similar role
15. Comfortable using Microsoft Office
16. A proactive person who spots problems early and takes action
17. Someone personable, warm and great at building rapport quickly
Why you'll want to work here
You'll be joining a business known for its quality, heritage, and outstanding customer care. Their team culture is supportive, welcoming and full of people who take pride in the work they do.
If you're someone with great energy, natural people skills and a passion for organisation, this is a brilliant environment to grow and make a real impact.