Brand: Luxury Retail Brand
Location: Central London (Hybrid)
Contract: 12-month FTC
Salary: £30,000 per annum
Start: ASAP
Hours: Full-time, Monday–Friday
Overview
A luxury brand is seeking a Clienteling Commercial Assistant to support the delivery of targeted client engagement campaigns. The role focuses on driving customer engagement, improving conversion, and enhancing client retention through data-led outreach.
Key Responsibilities
Deliver end-to-end clienteling campaigns (planning, content, execution, analysis)
Support personalised client communications across key campaigns and activations
Work with Marketing and Studio teams on campaign content and planning calendars
Analyse performance data and weekly trade reports to generate insights
Conduct competitor analysis and identify best practice
Support retail teams with clienteling tools and guidelines
Requirements
Experience in marketing, CRM, clienteling or customer engagement
Strong organisational and project management skills
Comfortable working with data and performance reporting
Excellent communication and stakeholder management skills
Ability to work in a fast-paced, deadline-driven environment
Please apply now if you have relevant experience.
Good luck!