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Are you a hands-on leader with a passion for keeping things running smoothly behind the scenes? We are looking for a proactive and experienced Assistant Maintenance Manager to lead our Maintenance Department and ensure the smooth operation of our equipment, facilities, and guest services.
About the Role:
As the Assistant Maintenance Manager, you will be responsible for the day-to-day operations of the Maintenance Department, coordinating a team of skilled engineers and liaising with contractors to ensure all aspects of hotel maintenance—planned and reactive—are carried out safely, efficiently, and to the highest standard.
Key Responsibilities
* Oversee and supervise engineers in the completion of all maintenance tasks, including both PPM and reactive breakdowns.
* Liaise with and manage external contractors for service and repair work.
* Ensure all maintenance issues reported via Hotelkit are resolved promptly or scheduled accordingly.
* Take a leading role in team meetings and represent the Maintenance Manager when required.
* Ensure maintenance tools, equipment, and chemicals are properly stored and stock-controlled in compliance with company procedures and health & safety regulations.
* Support recruitment, training, and performance management for maintenance team members.
* Monitor departmental costs and work with the Property Manager to stay within budget.
* Plan maintenance shifts effectively and ensure clear communication with the team and across departments.
* Promote a safe and productive working environment at all times.
* Handle guest requests professionally and escalate issues where appropriate.
What We’re Looking For
Previous maintenance experience in a hotel or similar environment
Relevant City & Guilds building qualifications
Knowledge of relevant statutory legislation e.g. fire, electrical and Health & Safety
Can demonstrate good organisation and administration skills
English language skills – Verbal and written – to GCSE Level C or equivalent
Numerate – GCSE Level C or equivalent
Ability to demonstrate Initiative and assertiveness
Can demonstrate examples of working effectively in a Team
Good knowledge of Hotel plant
H&S Qualification
Good PC skills including Microsoft office
Train the Trainer Certificate
Why Join Us?
* A supportive and dynamic work environment
* A role where your input genuinely makes a difference to the guest experience
If you’re ready to step up and support the efficient, safe, and seamless operation of our hotel, we’d love to hear from you.
About Us
The Grove is a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.
Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.
Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:
* A staff canteen with a free meal during your shift
* A subsidised shuttle bus from Watford town centre
* The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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