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Christmas customer assistant - food - blandford forum foodhall

Blandford Forum
Marks and Spencer
Customer assistant
Posted: 20h ago
Offer description

Christmas Customer Assistant - Food - Blandford Forum Foodhall

Join to apply for the Christmas Customer Assistant - Food - Blandford Forum Foodhall role at Marks and Spencer.

Location: Blandford Forum, England, United Kingdom

Work Pattern
Wednesday 18:00 - 22:00
Friday 18:00 - 22:00
Saturday 18:00 - 22:00

Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Join our team at M&S as a Customer Assistant in our Foods section, where you\'ll become a champion of our high-quality products, great value offers and excellent customer service. We\'re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You\'ll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you\'ll make sure our customers feel truly valued every time they shop with us.

* At M&S our customers don\'t wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
* Being digitally confident is essential. You\'ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
* Being a team player is crucial. You\'ll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
* Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.


Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.


Key Accountabilities

* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Training to utilise all digital tools and communication channels to deliver for the customer every time


Key Capabilities

* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and proactive in seeking it
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability


Everyone\’s Welcome

Marks & Spencer is committed to inclusion, diversity and equal opportunities. We offer flexible working arrangements and invite applicants who may require reasonable adjustments in the recruitment process. If you need adjustments, please share your requirements when applying.

#Christmas


Seniorities, Type and Industry

* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail

We are also featuring other nearby roles. If you are interested in similar opportunities, consider applying to related postings.

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