Our client is a nationwide wholesale business who is seeking an individual who shares its passion and ambition. This is an exciting opportunity to join at a pivotal moment and contribute to future success. The Role An opportunity has arisen for a Customer Service Administrator to join the team, acting as a key point of contact for clients and customers. Strong communication skills are essential, along with a commitment to providing a professional and empathetic service. This dynamic position includes a variety of responsibilities, such as: Maintaining professional communication with customers Efficiently reviewing and updating data on both internal systems and client portals Skilfully scheduling, managing, and reviewing appointments in a timely manner Safely handling sensitive data related to customer orders Effectively addressing and resolving queries and complaints Updating the customer service database and generating reports for management What Are We Looking For? A dedicated customer service administrator with a proven track record in similar roles Exceptional written and verbal communication skills A team player who thrives in a collaborative environment Strong attention to detail, ensuring accuracy in all tasks A proactive learner with the confidence to succeed Whats in It for You? Competitive salary: £27,000 Comprehensive onboarding and induction programme Ongoing personal and professional development opportunities Free parking Supportive and friendly working environment - working hours 8am-5pm This is an excellent opportunity for someone looking to join a forward-thinking organisation and play a key role in its growth plans. If you possess outstanding communication skills and are committed to delivering exceptional customer service, this role could be the perfect fit.