81906 - Field Staff Supervisor
This Field Staff Supervisor will report to the Area Manager and will work within Network Operations based in our Kent location. You will be a permanent employee.
You will attract a salary of £65,241 and a bonus of 3%.
If you are successful, you will need to undertake a medical and DBS reference check
Job Purpose:
The Field Staff Supervisor ensures the performance of assigned field teams in the Area. The Supervisor will partner with other Field Staff Supervisors, Field Engineers, Lead Field Engineers, and the Scheduling Team. This collaboration ensures the best possible utilisation of the resource pool and the highest levels of on-site productivity. The post holder requires promoting the Stay Safe culture and supports a process of continuous improvement.
Dimensions:
Staff: circa 15 craftspersons
Authorisation to sign and approve timesheets.
Financial authority to approve corporate card expense claims following FAL limit.
Approval of personal expenses and mileage up to the value of £500.
Principal Accountabilities:
Responsibility for all people management aspects of their team, including the fair application of HR procedures (IPR, sickness absence, poor performance)
We ensure safety management prevail throughout all responsibilities and maintain the welfare of the team.
Responsibility for the efficient utilisation of resources together with the Area Scheduling Team leading to improved productivity.
Take ownership of escalated customer issues through to satisfactory resolution.
Ensure field staff comply with Company procedures and complete work to the required standards.
Promote delivery of work and forward planning of resources. Also, ensure that all hours reported through time sheets, and materials consumed, are accurate and representative of the job.
Ensure that the utilisation of the transport fleet is optimised, and work-related plant, safety critical PPE, tools and equipment are compliant and meet operational requirements.
Maintaining high levels of Employee Engagement across the team is crucial. We achieve this by supporting the delivery of Team Briefs, operational and craft forums, and other staff communications. These communications include new and revised documents commensurate to the post holder's experience.
Support the Area in preparation, readiness and implementation activities for a system emergency event
The post holder is expected to establish a process of continuous improvement through IPRs, to develop staff, and to utilise new technology that the company will implement. They also need to ensure that staff comply with procedures, work to a high quality, and remove unnecessary barriers to the efficient delivery of work.
Demonstrate and promote UK Power Networks' vision of becoming an employer of choice, a respected corporate citizen and to work in a sustainably cost efficient way.
Promote, through their own behaviours, UK Power Networks values; integrity, respect, continuous improvement, diversity and inclusiveness, responsibility and unity.
Qualifications:
Experience with electrical distribution and be familiar with organisational procedures, ensuring their implementation at local level.
Experience of the Business from an operational and technical perspective
Understand the range and type of both professional and trade skills that are important in delivering field work, with practical experience in one or more trades
We prefer authorisations to operate on the LV and HV distribution network and we will encourage the post holder to maintain/obtain these competencies.
An ONC qualification, but with a minimum of City and Guilds 2339 (formally 2322) in Electrical Power Engineering or equivalent
You will either hold an Institute of Occupational Safety & Health (IOSH) certificate in managing health and safety, or be willing to obtain this IOSH certificate within a timescale agreed with their manager. New recruits will require to pass the IOSH managing qualification within six months of their appointment to the role.
Field Staff Supervisor is an important leadership role and you will have balanced judgement in all matters, in particular those relating to people at all levels in the organisation.
UK Power Networks will expect the post holder to participate in their management training programme, at a level appropriate to the role