Supporting the work of the Jeweller since 2006
JewelCast is primarily a casting company specialising in high quality precious metal castings. In addition to this we offer an exciting range of in-house CAD design, 3D printing and mould cutting services.
We have recently moved into a beautifully restored building in the heart of Birmingham’s historic Jewellery Quarter, and the new site features modern facilities and state-of-the-art equipment in each department.
About the Role
A full time position has become available for an experienced administration assistant to work in the sales office of Jewelcast.
This position is entirely administrative. It involves assisting customers with everything from placing orders to getting items dispatched as part of the busy sales office team. We are seeking an individual with strong customer service communication, and organizational abilities. The ideal candidate should be a team player with a keen eye for detail, capable of working under pressure, and adhering to stringent administation processes.
Responsibilities
* Processing of incoming and outgoing post.
* Responding to customer queries by email or over the phone and in person.
* Liaising and working closely with other departments
Requirements
* A strong work ethic and willingness to learn
What We Offer
* Competitive salary based on experience
* Company pension
* 1 extra day holiday for your birthday
* Biannual staff events/parties
* Simply Health healthcare cash plan
How to Apply
To apply please send a CV and covering letter to us using the application form.
An informal interview will be followed by a working trial.
We look forward to hearing from you!
About Us
JewelCast began in 2001 there was a gap in the market for a good quality casting company who could serve the jewellery trade.
We are very lucky to call the historic Jewellery Quarter in Birmingham our home and we are proud to be a part of a wonderful community and trade.
Since we started, we have continued to grow and evolve which has allowed us to adapt to the ever-changing market and needs of our customers and seen us invest in and embrace new technology such as 3D printing.
For us customer service is at the heart of everything we do, and we want you to feel valued and to know that we are always here to help.
We pride ourselves on the quality of our castings with thorough Quality Control checks throughout the casting process and with staff who are extremely knowledgeable and with a passion for what they do.
All you need to do is upload your CV, along with your telephone number, email address, and a message for the recruiter, using the form below.
If they receive a high volume of applications, the recruiter may not inform you if yours has been unsuccessful. However, if they’re impressed with your application, they’ll let you know.
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1. Please provide your email, first name, last name and phone number.
2. Provide a message for the employer. This increases your chances of being selected.
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3. Click the upload button to upload your CV. It must be a doc, docx, pdf, txt or odt file.
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4. Finally, click the Apply for Job button to submit your application.
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