We are seeking a Customer Service professional to join a team near Oxford, providing exceptional support to clients of the business. This role requires a detail-oriented individual committed to delivering excellent service and resolving customer inquiries effectively. Client Details This is an exciting opportunity to join a well-established organisation as a Customer Service Representative. The company prides itself on its customer-first approach and strives to create meaningful solutions for its diverse client base. Description Key responsibilities of the Customer Service Representative include: Respond to customer inquiries via phone, email, and other communication channels in a timely manner. Provide accurate information regarding products and services to resolve customer issues efficiently. Maintain detailed and organised records of customer interactions within the internal system. Collaborate with internal departments to address and resolve customer concerns. Identify opportunities to improve customer satisfaction and recommend solutions to management. Support the team in meeting agreements and performance targets. Assist in onboarding new customers by providing guidance and answering initial queries. Contribute to a positive and professional customer service environment.Profile The successful Customer Service Representative will have: Previous experience in a customer service or client-facing role. Strong communica...