About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post:
The Contracting and Vendor Management Team (CVMT) provide expert advice and services across the National Health Service in Scotland and is part of the Digital and Security (DaS) SBU.
The role of the DaS SBU is to support the NHS Scotland national eHealth agenda through the effective delivery of IM&T products and specialist services that will enable clinical process and efficiency improvements across Scotland. This includes the delivery of IM&T services, systems, data and contracts which enable cross-Board/ boundary integration, workflow, information sharing, cost efficiency realisation and collaboration.
The CVMT is the principal point of contact between NHS Scotland and the Suppliers of a range of National IT Service contracts, which embrace business and clinical systems at both national and local levels.
An opportunity has arisen for the permanent role of Contract Executive to provide key administrative support related to a number of national contracts with a number of suppliers that NSS manages on behalf of NHS Scotland. Principal responsibilities will be to:
1. Focus on support of the Picture Archiving and Communication System (PACS) Project which is in the process of replacing existing contracts already in place between suppliers and Health Boards with new contractual arrangements. This includes some customer liaison and financial administration processes.
2. Take part in a number of client/contractor governance and project meetings and provide the secretariat for these.
3. Ensure service management processes are adhered to.
4. Monitor service delivery against agreed and contractual service levels.
5. Assist with the management of clients/contractors using established governance arrangements (e.g. service review meetings etc.).
6. Delivery of appropriate management information and reports as required to various stakeholder groups.
The Candidate:
The post holder must demonstrate competence and have experience in office administration, telephone and communication skills, personal organisation, initiative, attention to detail, time management and minute taking.
The post holder must exhibit good interpersonal skills and be able to deal with people at a number of levels of the organisation.
The post holder will have a well-developed organisational ability and be able to prioritise their own workload, be proactive and ensure administrative processes are operated in a timely and efficient manner.
The post holder should ideally:
7. Have contract management experience in a similar role within an IT services contractual environment.
8. Have experience within IT/Contracting with knowledge of Project Management and IT Services Contracting.
9. Have relevant administrative experience in a supplier/customer services environment.
10. Have the ability to work well in a team.
11. Have well-developed written and verbal communications skills and able to interact confidently and professionally with staff and suppliers at all levels.
Location and Working Pattern:
Gyle Square, Edinburgh or Delta House, Glasgow.
Currently hybrid working
Monday to Friday, 37 hours per week
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Further information:
For an