STOCK AND FULFILMENT ASSISTANT ORDER FULFILMENT · Pick, pack and dispatch all Ecommerce and overseas orders within the given timeframe, in line with packaging and brand guidelines. Generate shipment paperwork to ensure the timely delivery of all shipments Liaise with courier companies to mitigate potential delays or service interruptions. Administer returns and refunds in coordination with relevant stake holders ensuring stock is reflected correctly.Administer custom’s paperwork to ensure relevant processes and procedures are adhered to. STOCK CONTROL Update and maintain accurate retail inventory records across the business stock locations and ensure that all stock movements are administered as per business procedures. Ensure that all retail streams are reflecting the merch plan and stock availability. Administer stock transfers ensuring that movements are tracked end-to-end. Work with key stakeholders to reconcile stock movements and ensure that stock is transferred from internal locations in line with shipment deadlines, following delivery and administrative procedures. Coordinate stock takes and report to key stakeholders on discrepancies and errors. Maintain stock room standards Perform regular packaging checks to report to the store Manager to ensure stock levels are maintained. First point of contact for head office deliveries ensuring shipments are recorded and administrated within company guidelinesEnsure product ticketing is correct and reflects most relevant information Check and book in deliveries ensuring that inventory data is correct and discrepancies are reported and rectified in coordination with relevant stakeholders Coordinate with internal teams to oversee necessary items are sent for dry-cleaning or exited from stock according to company standards PERSONAL REQUIREMENTS Stock control experienceStrong communication skills Highly organised and a systematic thinker Experience with logistics and shipping Attention to detail and aestheticsIntermediate Excel skillsExperience with Shopify a benefitPlease only apply to this role if you have the right to work unrestricted in the UK. Please also specify your salary requirements. If you do not hear from us within 2 weeks of your application, unfortunately you will not have been shortlisted on this occasion. Thank you for your interest in Emilia Wickstead.