Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Housekeeping Supervisor to join our Housekeeping team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service.
About Us: The newly refurbished Glasgow Marriott Hotel is bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, our hotel offers a vibrant and welcoming environment for both guests and staff. Join us and be part of our transformational journey.
The Impact Youll Make: As a Housekeeping Supervisor, you will ensure staff works together as a cohesive team, optimizing service and meeting guest needs. Adhering to company safety and security policies, you will maintain high standards of uniform and personal appearance. Your role will involve inspecting guest rooms and public areas, ensuring cleanliness meets our high standards.
Key Responsibilities:
Inspect guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in room assignments.
Communicate issues to next shift.
Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Who We Are Looking For: We seek an enthusiastic, motivated individual with experience in a similar role within the hospitality or travel and tourism industry. The ideal candidate is a team player, fast learner, adaptable, and possesses exceptional attention to detail, interpersonal, and communication skills. You should be:
Proactive and reliable
Responsible and highly motivated
Skilled in effective communication and negotiation
Flexibility, problem-solving skills, and multi-tasking ability
Previous experience as Housekeeping Supervisor preferred
Perks You Deserve:
Explore discounted stays at 9,500 Marriott hotels worldwide
Free use of Glasgow Marriott Leisure Club facilities
Wellness and Mental Health Programmes
Access to curated discounts, rewards, and perks with top brands via our benefits website
Free meal during shifts
Staff parking during shifts
Learning & Development opportunities from entry-level to leadership development
Apply now to start your journey with Marriott!
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