Salary: £30,000 - 40,000 per year Requirements: Proven experience providing IT support within a business environment Strong working knowledge of Power BI, Excel, and/or other visualization tools Experience collaborating with external IT providers Understanding of IT infrastructure, networking, troubleshooting, and hardware/software support Analytical mindset with proven experience using Power BI (desirable) Adaptable and able to thrive in a fast-paced, evolving environment Excellent communicator with the ability to work well across teams and levels Confident, positive, and eager to learn Able to explain technical issues in a user-friendly way Familiarity with IT support tools such as ticketing systems and remote support platforms Responsibilities: Provide first-line IT support, resolving hardware, software, and networking issues Liaise with external IT support partners, helping to streamline processes and reduce external reliance over time Collect, prepare, and analyse data to support leadership decision-making Build and maintain dashboards and reports using Power BI Support ongoing improvements to systems, processes, and data workflows Maintain documentation for IT systems, processes, and data sources Assist in onboarding and supporting staff with IT tools and systems Technologies: Excel Hardware Support Power BI More: We are a dynamic organization located in Stowmarket, seeking a Technology and Data Support Co-ordinator to join our team. We offer a salary range of £30,000 to £40,000 per annum depending on experience, along with a supportive work environment that values learning and growth. If you are a proactive problem solver with a passion for IT and data, we encourage you to apply and become a part of our evolving team. last updated 14 week of 2026