A leading global IT solutions provider is seeking an experienced Onsite Support Lead to oversee operations at Customer sites in the UK and RoI. With a focus on service quality and customer satisfaction, the role requires a minimum of 5 years in IT support and proven managerial skills. Applicants should possess a Bachelor's degree in Computer Science or a related field and an ITIL Version 4 certification. The position offers diverse responsibilities, including team mentorship and performance tracking, within a dynamic service delivery model.
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