Contact Senior Sisters Gemma Charlesworth or Sian Hirst for further information.
Job Position
Clerical Officer – Boothroyd Day Care Administration Team, Dewsbury Hospital.
Full time, Monday to Friday.
About The Role
Join our friendly professional administration team at Dewsbury Hospital. You will work as part of a multi-skilled team providing a range of administration and clerical services.
Main Duties
* Provide efficient customer service dealing with enquiries from patients, carers, medical staff, the multi‑disciplinary team and General Practitioners.
* Effectively utilise the Trust's information systems.
* Arrange follow up appointments on the Trust's information systems as per standard operating procedures.
* Perform general receptionist duties.
* Handle telephone appointments.
* Maintain departmental filing systems.
Qualifications
Essential person specification requirements:
* Good general education, including GCSE or equivalent in English Language and Maths.
Experience:
* Experience of working with filing systems.
* Experience of good customer or patient care.
* Experience working with IT systems.
Knowledge and Awareness:
* Confidentiality.
* Aware of own limitations.
Skills and Abilities:
* Keyboard skills.
* Develop and maintain positive working relationships.
* Demonstrate effective and clear written, verbal and telephone communication skills.
* Work with demanding workloads and prioritise tasks.
* Maintain a safe working environment for self and others.
* Willingness to take on tasks.
Eligibility and Equal Opportunity
We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups and people with disabilities or neurodivergence to apply. We are committed to equality, diversity and inclusion.
Benefits
* Access to the NHS pension plan.
* Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service.
* Exceptional employee health and wellbeing services.
* Onsite nurseries and childcare salary sacrifice scheme.
* Cycle to work scheme (subject to eligibility criteria).
* Car lease salary sacrifice scheme (subject to eligibility criteria).
* Working carers support and advice, carers network and carers passport.
* Flexible working options and family and carer-friendly policies.
* Established staff networks, including LGBTQ+ and Race Equality.
* Career progression, training and support.
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