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White Horse Employment are delighted to be partnering with a rapidly growing business based near Bristol who are looking for a Credit Control Team Leader. This is a brand new role created as they are currently going through an exciting period of transformation and expansion. You will be joining an evolving collections team and play a pivotal role in shaping the future of the collections function.
This is a fantastic opportunity to step into a business where your input will directly impact process improvement, team development, and financial success. With ongoing investment and strategic change underway, this is a brilliant time to join a high-growth company with real opportunities for career progression.
Key Responsibilities:
* Take ownership of the credit control process, proactively managing overdue accounts and driving timely payments.
* Build and maintain strong, professional relationships with both B2B and B2C clients, resolving queries and securing payment in a positive, compliant manner.
* Work collaboratively with internal teams to improve processes and streamline workload across the credit control function.
* Maintain accurate records of all communications and transactions, ensuring systems are updated and reports are accurate.
* Support the development of credit control reporting and contribute ideas for continuous improvement and automation.
What We’re Looking For:
* 4+ years’ experience in credit control or debt collection, with a proven track record in both B2B and B2C environments.
* Experience managing a team is vital
* A confident communicator with strong negotiation skills and the ability to build rapport at all levels.
* Comfortable working in a dynamic, change-driven environment where adaptability is key.
* Skilled in using Excel and reporting tools to track KPIs, aged debt, and drive smarter collections strategies.
This is a fantastic opportunity for someone to bring fresh ideas, take on new challenges, and grow your career alongside a business that’s scaling up fast. If this is something you would be interested in then please apply now!
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