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Transport & airside operations admin supervisor

London
Permanent
Supervisor
£16.82 an hour
Posted: 7h ago
Offer description

Class 1 Personnel are currently recruiting Transport & Airside Operations Admin Supervisor for one of the largest Airline catering companies based at Heathrow Airport. Job Summary: As a Transport & Airside Operations Admin Supervisor, you are responsible for all aspects of the people administration and processes of the Transport & Airside operations department. Leading the admin team to ensure the department achieves the budgeted spend for the Transport department. Key partner in the organisation and completion of Transport & Airside Operations investigation meetings for all Employee Relations matters through all Transport and Safety Managers. Ensuring all employees who are not following the required standards are managed and relevant action taken a Transport Manager or Safety Manager to ensure they are clear on the standards expected of them. Control of the Absence Management process for the Transport & Airside Operations by ensuring all employees have a return to work and following specific triggers, managing the process through an Absence Management meeting and improvement notice. You will play a major part in supporting and engaging with the operation to deliver exceptional food and service, maintaining the high reputation of our organisation and with our partners. You will be a great team player who enjoys taking full responsibility for your actions and encourage team success. What will you be doing? * Responsible for the Transport & Airside Operations administration operation and the admin team, by ensuring the department achieves the budgeted spend for the Transport department, liaising closely with the HR & WFM teams. * Overview of daily, weekly and monthly corrections and review of all overtime before submitting all for the Transport & Airside Operations team to payroll. * Be a key partner in the running of the Transport & Airside Operations by working closely with the HR, Payroll team and the relevant teams. * Key partner in the organisation and completion of Transport & Airside Operations investigation meetings for all Employee Relations matters. * Ensuring all employee's are managed through the HR process if they do not achieve the required standards expected and required whilst at work. * Full control of the Absence Management process for the Transport & Airside Operations by ensuring all employees have a return to work meeting completed and following specific triggers, managing through an Absence Management meeting process and an Absence improvement notice. * Management of holidays for the Transport & Airside Operations, reviewing their entitlement, authorising and monitoring control for the smooth running of the department * Main point of contact of Transport & Airside Operations on a daily basis and managing queries, complaints and requests * Follow up on Fourth fingerprint process ensuring all working. * Oversee the ordering of Uniform for the Transport team * Following up on all maintenance issues within the Transport department * Lead contact with the agencies regarding all new starters and ongoing workers, following up on ensuring they have the relevant paperwork to start employment and to also ensure people issues are followed up and handled. * Assist in the collection and collation of new starter paperwork and the processing of all the relevant information * Liaise with supervisors regarding compliance and planning trackers and databases for the Transport team * You will be someone with great communication skills and works well in a large team, while being ready to roll up your sleeves and do what is needed to give our partners a great service. * Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies) * Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover * Taking responsibility for all your actions, support your team, and celebrate successes as a family Skills you must have: * Passion for food and motivation to deliver exceptional service * Well presented, professional individual with a can-do, positive attitude that indulges in team success * Build strong relationships with company Family members, creating a team spirit, encouraging them to be at their best * Strong, dependable leader that will happily join and assist the team to maintain the high standards at any given moment * You will be someone with great communication skills, written and verbal English, and works well in a team, while being ready to roll up your sleeves and do what is needed to give our partners great service. * Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the organisation. * Energy and drive to deliver results beyond expectations and have a problem-solving mentality * Have a great understanding of how your department is performing overall, including financially, and be the expert in delivering practical actions for its improvement by taking a hands-on approach * With your leadership, your department will always remain a safe place to work and operate * Be able to obtain and airside pass and ADP. Driving license required. To be able to operate airside where required Be able to obtain and airside pass and ADP. Driving license required. To be able to operate airside where required Admin and Secretarial Human Resources and Personnel Transportation Administration In the job you'll be tasked with the following: The Candidate: To be considered for the Transport & Airside Operations Admin Supervisor role you'll need to be able to demonstrate good attention to detail skills. The ideal person for the Transport & Airside Operations Admin Supervisor position would need the following: - Previous experience in a similar role is a must - Be able to provide your last 5 years history - Be prepared to undergo a UK criminal Check - Hard working - Keen and have a "can do attitude" - Reliable - UK right to work - Proof of National Insurance -Be able to get to Hounslow for 04:00am Does that sound like you? If so, we'd love to see your CV. The Company: They are the UK's community services companies with a strong presence within community services in the area. They're a great company to work for. People join them for many reasons, such as they: - Like working as part of a strong team - Are offering good rates of pay - Are valued The company works continuously to build a truly diverse and inclusive culture. They welcome and encourage candidates from all aspects of diversity to apply for this role. Interested? If you think you're right for this Transport & Airside Operations Admin Supervisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. INDWH

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