Overview
Sheffield Health Partnership University NHS Foundation Trust
Receptionist
The closing date is 30 October 2025
The Sheffield Adult Autism Neurodevelopmental Service is based at Lyndhurst Road (SAANS) which provides assessment, diagnosis and multi-disciplinary interventions with an Autistic Spectrum Disorder (ASD) (including disorders formerly known as Asperger's Syndrome) and associated neurodevelopmental disorders including Attention Deficit Hyperactivity Disorder (ADHD). SAANS also provides a national assessment and diagnostic service as well as follow-up appointments and counselling subject to funding by the clients local Clinical Commissioning Group.
Main duties of the job
The Receptionist role will work as part of a team of administrators to provide an efficient and friendly service to all patients and visitors attending the base. We are looking for an experienced receptionist or administrator to perform all allocated administration tasks required to meet the needs of the service and to contribute to the smooth running of the office by providing effective administrative support for the SAANs Service. The candidate should possess good organisational skills and be able to ensure the professional image of the department and Trust is maintained at all times. Flexibility and the ability to work well under pressure are also essential.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of.
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are all very proud of the difference we make to people's lives every day and if that's something that you'd like to be part of we'd love to have you with us.
Sheffield Health & Social Care Foundation Trust is currently unable to provide sponsorship for this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a visa which allows you to work in the UK, you are welcome to apply for this role however it is important to note that SHSC will be unable to offer sponsorship after your visa expires. You must also have at least 12 months on your visa at the start of your employment for training and operational reasons.
Job responsibilities
* Undertake reception duties as appropriate, including dealing with the public over the telephone and face to face.
* To maintain patients records and appointments to a high degree of confidentiality.
* To clearly communicate orally with members of the public where there may be barriers of understanding.
* To undertake typing and produce documents as appropriate, using PC based word processing, spreadsheets, and data-based packages.
* To undertake general office duties including filing, document control, document scanning and photocopying.
* To process all incoming and outgoing mail including emails.
* To process booking courses and workshops offered by the service.
* To provide administration support for courses and workshops, collating materials and preparing registers.
* To provide relief cover for other members of the administration team as appropriate.
* Maintain accurate level of all stationery and stock.
* To facilitate room bookings for clinicians and staff as required.
* Assist in the closure of the building on behalf of all teams.
Person Specification
* Admin courses
Practical Exercise
* Empathy/compassion
* Understanding of clients with ASD/ADHD
NHS
* NHS Experience
* Administration
Practical test
* Communication
* Knowledge of service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Sheffield Adult Autism Neurodevelopmental Service
Sheffield Adult Autism Neurodevelopmental Service
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