Overview
As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation.
You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers.
Responsibilities
1. Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations
2. Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation
3. Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements
4. Plan and oversee maintenance schedules to minimise downtime of recovery vehicles
5. Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement
6. Maintain a central register of contracts, pricing and related documents
7. Ensure all policies, procedures and procurement practices are followed
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