Our client, a popular visitor attraction in Surrey, is seeking an experienced Restaurant Supervisor. This is a great opportunity to lead a dedicated team. You will enhance the guest experience for this 250 seater fast paced restaurant all year round and, in the summer, oversee an additional 100 covers.
This role offer family friendly hours of Monday to Friday 9.00 am to 5.00 pm with alternative weekends and no evenings.
Our client is a family-owned business and a well-regarded employer who is dedicated to providing an exceptional guest experience. The organisation fosters a collaborative and supportive working environment. They value proactive, reliable, and approachable team players. A focus on continuous improvement and a positive outlook is central to their culture.
Position Overview
As the Restaurant Leader, you will be central to our client's success. You will manage all catering operations and an area dedicated for childrens play. Your leadership will ensure excellent service and achieve commercial targets. This role is key to creating memorable visits for guests.
Responsibilities
Lead, develop, and motivate the catering and childrens play area team.
Oversee daily catering operations to ensure efficiency and quality.
Manage the guest experience within the indoor play facility.
Achieve sales and margin targets within the set budget.
Ensure compliance with all health, safety and food regulations.
Handle team recruitment, training, rotas and performance reviews.
Manage stock control, ordering and menu development processes.
Coordinate and host children's parties and group events.
Resolve customer feedback and complaints in a professional manner.
Requirements
Proven leadership experience in a hospitality or food service role.
Strong skills in coaching, developing and motivating teams.
Excellent planning, organisation and time-management abilities.
Experience managing budgets and meeting commercial targets.
A thorough understanding of food hygiene and safety standards.
Food Safety Level 3 qualification is essential.
First Aid at Work certificate or willingness to obtain one.
Experience in a visitor attraction is desirable but not essential.
If you are looking to advance in your career and have the skills to succeed in this role, we would like to hear from you.
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